Radio Shack Answering Machine TAD 1005 User Guide

43-745.fm Page 1 Friday, August 13, 1999 2:16 PM  
Cat. No. 43-745  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-1005  
Multi-User Digital Telephone  
Answering System  
 
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Call Screening — lets you listen as a  
caller leaves a message so you can  
decide whether or not to answer the  
call.  
Warning: To prevent fire or shock haz-  
ard, do not expose this product to rain  
or moisture.  
CAUTION  
Memo Recording — lets you leave  
messages for yourself or others in your  
home or office.  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
Two-Way Recording — lets you  
record both sides of your phone con-  
versation.  
Room Monitor — lets you listen from  
a remote phone to the room where the  
TAD is installed.  
This symbol is intended to alert you  
to the presence of uninsulated dan-  
gerous voltage within the product’s  
enclosure that might be of sufficient  
magnitude to constitute a risk of  
electric shock. Do not open the  
product’s case.  
Toll-Saver — lets you avoid unneces-  
sary toll charges when you call by  
long-distance to check your messag-  
es.  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are in-  
cluded in the literature accompany-  
ing this product.  
!
Adjustable Ring Numbers — lets you  
set the TAD to answer after one to nine  
rings.  
Phone Pick-Up Detection — stops  
recording when you pick up any phone  
on the same line as the TAD, and re-  
sets to answer the next call.  
This TAD has been tested and found to  
comply with all applicable UL and FCC  
standards.  
For your records, we suggest you  
record your TAD’s serial number in the  
space provided. The serial number ap-  
pears on the bottom of the TAD.  
Serial Number ________________  
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READ THIS BEFORE  
INSTALLATION  
FCC STATEMENT  
Your TAD complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC registration number  
and the REN to your phone company.  
Both numbers appear on the bottom of  
your TAD.  
We have designed your TAD to con-  
form to federal regulations, and you  
can connect it to most telephone lines.  
However, each device that you con-  
nect to the phone line draws power  
from the line. We refer to this power  
draw as the device’s ringer equiva-  
lence number, or REN. The REN is  
shown on the bottom of your TAD.  
Note: You must not connect your TAD  
to:  
• Coin-operated systems  
• Party-line systems  
If you are using more than one device  
on the line, add up all the RENs. If the  
total is more than five, your phone  
might not ring and your TAD might not  
answer. In rural areas, a total REN of  
three might impair ringer operation. If  
ringer operation is impaired, remove  
one of the devices from the line.  
• Most electronic key phone sys-  
tems  
This device compiles with Part 15 of  
FCC Rules. Operation is subject to the  
following two conditions:  
• This device may not cause harm-  
ful interference.  
• This device must accept any inter-  
ference received, including inter-  
ference that may cause undesired  
operation.  
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CONTENTS  
Installation ............................................................................................................ 6  
Installing the Backup Battery .......................................................................... 6  
Connecting the AC Adapter ............................................................................ 7  
Connecting to the Telephone Line .................................................................. 7  
Preparation ........................................................................................................... 8  
Setting the Day and Time ................................................................................ 8  
Setting the Mailbox Security Codes ................................................................ 9  
Resetting a Mailbox Security Code .......................................................... 9  
Setting the Number of Rings ......................................................................... 10  
Setting the Message Length ......................................................................... 10  
Recording Announcements ........................................................................... 10  
Recording the Outgoing Announcement ................................................. 10  
Checking the Outgoing Announcement .................................................. 11  
Recording the Memory Full Announcement ........................................... 12  
Checking the Memory Full Announcement ............................................. 12  
Basic Operation ................................................................................................. 13  
Setting the TAD to Answer Calls ................................................................... 13  
Setting the TAD to Record Messages ........................................................... 13  
For a Single User .................................................................................... 13  
Using the Mailbox Feature ...................................................................... 14  
Turning the Mailbox Off .......................................................................... 14  
Using the Announcement-Only Feature ....................................................... 15  
Checking the Announcements ................................................................ 15  
Deleting an Announcement .................................................................... 16  
Screening Calls ............................................................................................. 16  
Playing Messages ......................................................................................... 16  
Playing Mailbox Messages .................................................................... 17  
Saving/Deleting Messages ........................................................................... 17  
Recording a Memo ........................................................................................ 18  
Recording a 2-Way Phone Conversation ...................................................... 18  
Remote Operation ............................................................................................. 19  
Using the Toll Saver ...................................................................................... 19  
Setting the Remote Operation Security Code ............................................... 19  
Remote Answer-On ...................................................................................... 19  
Using Remote Commands ............................................................................ 20  
List of Remote Commands .................................................................... 21  
Problem-Solving ................................................................................................ 22  
Resetting the TAD ......................................................................................... 24  
Care and Maintenance ...................................................................................... 25  
The FCC Wants You to Know ....................................................................... 26  
Lightning ....................................................................................................... 26  
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INSTALLATION  
Select a location for the TAD that is  
near a telephone jack and an AC outlet  
and is not in the way of normal activi-  
ties.  
Replace the battery if LO appears  
while the AC adapter is properly con-  
nected.  
INSTALLING THE  
BACKUP BATTERY  
If the AC power fails or you unplug the  
TAD, a 9V backup battery (not sup-  
plied) saves the message groups,  
message counts, and the settings for  
the day, time, and security code. We  
recommend you use an alkaline bat-  
tery, such as Radio Shack Cat. No. 23-  
553.  
Cautions:  
• Before you replace the battery, be  
sure the supplied adapter is  
securely connected to an AC out-  
let and to the jack on the back of  
the TAD. Otherwise, you might  
lose any stored information.  
1. Remove the battery compartment  
cover on the bottom of the TAD by  
removing the screw on the cover’s  
tab, then lifting off the cover.  
• Always use a fresh battery of the  
required size and type.  
• Dispose of the battery promptly  
and properly. Do not bury or burn  
it.  
2. Snap the battery’s contacts firmly  
to the battery connector, then  
place the battery into the compart-  
ment.  
3. Replace the cover.  
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CONNECTING THE AC  
ADAPTER  
CONNECTING TO THE  
TELEPHONE LINE  
Caution: You must use a Class II AC  
adapter that supplies 9 volts of power,  
delivers at least 300 milliamps, and  
has a plug that properly fits the TAD’s  
9V DC  
jack with its center tip set to neg-  
ative. The supplied adapter meets  
these specifications. Using an adapter  
that does not meet these specifications  
could damage the adapter and the  
TAD.  
1. Unplug the telephone’s modular  
cord from the modular phone line  
TO TEL  
jack and plug it into the  
jack on the back of the TAD.  
2. Plug one end of the supplied mod-  
TO LINE  
ular cord into the  
jack on  
the back of the TAD.  
3. Plug the cord’s other end into a  
modular phone line jack.  
Note: If the phone line jack is not a  
modular jack, you must update the wir-  
ing. You can convert the wiring your-  
self, using jacks and adapters  
available at your local Radio Shack  
store. Or, you can let the phone com-  
pany update the wiring for you.  
1. Insert the barrel plug of the sup-  
9V DC  
plied AC adapter into the  
jack on the back of the TAD.  
2. Plug the other end of the AC  
adapter into a standard AC outlet.  
• The phone company will charge  
you for the installation of neces-  
sary jacks.  
The TAD initializes itself and counts  
down from 59 to 0. The TAD then  
beeps and CL (clear) flashes on the  
display.  
• The USOC number of the jack to  
be installed is RJ11C.  
Note: Be sure not to press any of the  
TAD’s buttons while you are plugging  
the adapter into the AC outlet. If you  
accidentally press a button and do not  
hear the beep, reset the TAD by un-  
plugging the adapter from the AC out-  
let and reinserting it.  
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PREPARATION  
Complete the procedures in this sec-  
tion before you set the TAD to answer  
calls.  
3. Press a number button to set the  
day of the week. The TAD says  
the day of the week and “Enter the  
time.”  
Note: The keypad is located under the  
cover on the front of the TAD. Lift the  
cover to access the keys.  
4. Press two digits for the hour. The  
TAD says the hour.  
Note: If you make an invalid entry  
(for example, 00 or 13), the TAD  
beeps three times and repeats  
“Enter the time.”  
SETTING THE DAY  
AND TIME  
5. Press two digits for the minute.  
The TAD says the minute and  
“Enter one for AM, two for PM.”  
Follow these steps to set the current  
day and time so the TAD will record the  
day and time each memo and phone  
message is recorded.  
Note: If you make an invalid entry  
(for example, 66), the TAD beeps  
three times. The TAD does not  
repeat the audio prompt. Make a  
correct entry.  
1. When CL flashes on the display,  
press PGM/DEL. The answer indi-  
cator flashes.  
6. Press 1 or 2. The TAD says the  
current day and time.  
Notes:  
• If you make an incorrect entry, the  
TAD beeps three times. Make a  
correct entry.  
2. Press TIME. The TAD says “Enter  
one for Monday. Enter two for  
Tuesday. Enter three for Wednes-  
day. Enter four for Thursday. Enter  
five for Friday. Enter six for Satur-  
day. Enter seven for Sunday.”  
• If you do not press any keys to set  
the date and time, the TAD contin-  
ues through the voice prompt  
sequence with time delays for  
your responses and says “Mon-  
day, 2:04 AM.”  
To hear the current day of the week  
and time at any time, press PGM/DEL,  
then 9.  
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Resetting a Mailbox Security  
Code  
SETTING THE MAILBOX  
SECURITY CODES  
If you forget a mailbox security code,  
you can reset each mailbox’s code to  
its default (01, 02, 03, or 04).  
To access each mailbox, you must en-  
ter a 2-digit mailbox security code. The  
security codes for Mailboxes 1, 2, 3,  
and 4 are preset to 01, 02, 03, and 04,  
respectively.  
Note: All messages stored in a mail-  
box are deleted when you reset its se-  
curity code.  
Follow these steps to change a mail-  
box security code.  
Follow these steps to reset the mailbox  
security code.  
PGM/DEL  
1. Press  
. The answer indi-  
cator flashes.  
PGM/DEL  
. The answer indi-  
cator flashes.  
1. Press  
MAILBOX MODE  
2. Press  
within 30  
seconds.  
MB RESET  
2. Press  
.
3. Press the mailbox number (1, 2, 3,  
or 4) within 30 seconds.  
3. Press the number of the mailbox  
you want to reset then press it  
again. The mailbox returns to its  
preset security code, which shows  
on the display, and the indicator  
stops flashing.  
4. Enter the old security code for that  
mailbox.  
Note: If you enter the wrong secu-  
rity code, the TAD beeps three  
times. Restart the procedure at  
Step 1.  
5. Enter the new security code. The  
TAD beeps twice, and the answer  
indicator stops flashing.  
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SETTING THE NUMBER  
OF RINGS  
RECORDING  
ANNOUNCEMENTS  
The TAD is preset to sound 4 rings be-  
fore it answers the first call. Follow  
these steps to change the number of  
rings (from 1-9). After recording its first  
call, the TAD answers after 2 rings.  
Recording the Outgoing  
Announcement  
The TAD has a built-in outgoing an-  
nouncement that says “Please leave  
your message after the tone.”  
Note: If you plan to check your mes-  
sages by long distance, set the num-  
ber of rings to at least four to avoid  
unnecessary long distance charges  
when you call by remote to check your  
messages (see “Using the Toll Sav-  
er”).  
You can record another announce-  
ment for the caller to hear when the  
TAD answers a call. The announce-  
ment can be up to 1 minute long.  
Important Hints:  
• We recommend you write down  
PGM/DEL  
RING  
.
1. Press  
, then press  
your  
announcement  
before  
The current number of rings  
appears on the display.  
recording it. If you plan to record  
callers’ messages, ask for the  
caller’s name, phone number, and  
message.  
2. Enter the number of rings you  
want (up to 9 rings). The TAD  
beeps twice.  
• Do not tell callers that you are not  
home. Instead, say that you can-  
not come to the phone right now.  
SETTING THE MESSAGE  
LENGTH  
• The TAD can receive and save  
messages for up to four different  
users. If you set the TAD to do this  
(see “Using the Mailbox Feature”),  
your outgoing announcement  
should explain how to leave a  
message for a particular person.  
The maximum recording time for each  
incoming and outgoing message is  
preset to 1 minute, but you can follow  
these steps to change it to 3 minutes.  
PGM/DEL  
1. Press  
2. Press  
.
1M/3M  
.
3
3. Press to set the maximum mes-  
1
sage length to 3 minutes, or to  
set it to 1 minute. The TAD sounds  
two beeps.  
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For example:  
The outgoing message  
Note:  
must be at least 2 seconds long  
for proper remote operation.  
“You have reached the Jones  
residence. We are unable to  
come to the phone right now,  
but you may press: 1 to leave  
a message for John, 2 to  
leave a message for Mary, 3  
3. When you finish speaking, press  
ON/OFF. The TAD beeps and  
plays the announcement. The  
answer indicator stops flashing.  
to leave  
a
message for  
Susan, 4 to leave a message  
for Paul, or just wait for the  
beep, then leave your mes-  
sage.”  
After the announcement plays, the  
TAD is ready to answer and record in-  
coming messages.  
If you are recording an announce-  
ment for a business, you might  
use:  
Checking the Outgoing  
Announcement  
You can press OGM at any time to play  
the announcement. Adjust VOLUME on  
the side of the TAD to a comfortable  
listening level.  
“Hello! You have reached XYZ  
Company. To leave a mes-  
sage for our Sales Depart-  
ment, press 1; for Manufac-  
turing, press 2; for Customer  
Service, press 3; for Delivery,  
press 4. Or, you can leave a  
message after the beep.”  
To stop listening to the outgoing an-  
nouncement before it ends, press ON/  
OFF.  
To delete the outgoing announcement,  
press PGM/DEL while the TAD is play-  
ing it. The display shows dL (delete).  
Follow these steps to record your out-  
going announcement.  
1. Press and hold OGM (outgoing  
message) until the answer indica-  
tor starts flashing.  
2. Release OGM and record your  
announcement. Speak into the  
TAD from about 12 inches away.  
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Recording the Memory Full  
Announcement  
Checking the Memory Full  
Announcement  
The TAD has a built-in memory full an-  
nouncement. When the memory be-  
comes full and the TAD can no longer  
record messages, the TAD announces  
“The memory is full.”  
To listen to your own memory full an-  
nouncement, press OGM, then press  
1M/3M immediately.  
If you want to stop listening to the  
memory full announcement before it  
ends, press ON/OFF. The TAD beeps  
three times.  
Follow these steps if you want to  
record your own memory full an-  
nouncement.  
Note: The maximum recording time for  
the memory full announcement is pre-  
set to 1 minute, but you can change it  
to 3 minutes (see “Setting the Mes-  
sage Length”).  
1. Press and hold OGM and 1M/3M at  
the same time until the answer  
indicator flashes.  
2. Speak into the TAD in a strong  
voice from about 12 inches away.  
3. Press ON/OFF when you finish  
recording the announcement. The  
TAD plays the current memory full  
announcement.  
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BASIC OPERATION  
Be sure you complete the procedures  
in “Installation” and “Preparation” be-  
fore you begin using the TAD.  
SETTING THE TAD TO  
RECORD MESSAGES  
For a Single User  
SETTING THE TAD TO  
ANSWER CALLS  
After the TAD answers a call, the out-  
going announcement plays and the  
TAD sounds a beep. Then the caller  
can leave a message in the general  
message box. After the call is over (or  
the set message length elapses), the  
TAD beeps, stops recording, adds the  
date/time stamp, and resets to answer  
the next call.  
Press ON/OFF. 0 appears on the dis-  
play. When the answer indicator is lit,  
the TAD is set to answer calls.  
Notes:  
• Many local phone companies use  
calling party control (CPC) to sig-  
nal that the caller has hung up.  
Your TAD can recognize a CPC  
signal and release the line. If the  
TAD records phone company  
messages or dial tones, your local  
phone company probably does  
not use CPC.  
Notes:  
• If a battery is not installed or is  
weak, the display shows LO.  
• If you have set the TAD not to  
answer calls, you can use a  
remote phone to set the TAD to  
answer calls. See “Remote  
Answer-On.”  
• When the caller hangs up, the  
maximum message length is  
reached, or there are more than 7  
seconds of silence, the TAD  
hangs up and resets to answer  
the next call.  
• If the TAD reaches 100 percent  
full while a caller is leaving a mes-  
sage, the TAD plays the memory  
full announcement and hangs up.  
FL (full) flashes on the display.  
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• If the TAD answers when the  
memory is full, it plays the mem-  
ory full announcement and beeps,  
waits 7 seconds for any remote  
operation commands (see “Using  
Remote Operation Commands”),  
then hangs up. The TAD cannot  
record additional messages until  
you delete some of the old ones  
When the mailbox feature is turned on,  
after the TAD answers a call, the out-  
going announcement plays and the  
TAD sounds a beep. Within 2 seconds,  
the caller must enter the desired mail-  
box number. If no mailbox number is  
entered, the TAD records the message  
in the general message area.  
(see  
sages”).  
“Saving/Deleting  
Mes-  
Turning the Mailbox Off  
Follow these steps to turn off the mail-  
box and record calls for a single user.  
Using the Mailbox Feature  
1. Press PGM/DEL. The answer indi-  
The TAD is preset to record calls for a  
single user; however, the mailbox fea-  
ture allows you to set up four separate,  
private mailboxes in addition to the  
general message mailbox. Callers can  
leave messages in mailboxes for spe-  
cific individuals or departments or gen-  
eral messages for everyone to hear.  
cator flashes.  
2. Press ANNOUNCE.  
3. Press MB RESET for a single user.  
Follow these steps to turn on the mail-  
box feature.  
1. Press PGM/DEL. The answer indi-  
cator flashes.  
2. Press ANNOUNCE.  
3. Press 1. The TAD beeps twice  
and is set for mailbox operation.  
Note: If you have not recorded an out-  
going announcement, the TAD says  
“Press OGM to record a new outgoing  
message for mailbox.” The answer in-  
dicator stops flashing and the TAD  
beeps twice.  
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The announcement-only feature is au-  
tomatically turned on.  
USING THE  
ANNOUNCEMENT-ONLY  
FEATURE  
When the announcement-only feature  
is turned on and the TAD answers a  
call, Announcement 1 plays. When the  
TAD finishes playing Announcement  
With the announcement-only feature  
turned on, you can leave an initial  
phone answering message and a  
menu of five additional messages for  
callers to hear. Callers cannot leave  
messages, but they can select the an-  
nouncements they want to hear. Each  
announcement can be up to either 1 or  
3 minutes (see “Setting the Message  
Length”).  
1
1, the caller can press to hear An-  
2
6
nouncement 1 again or through to  
listen to Announcements 2 through 6.  
If the caller does not press a button  
within 7 seconds, the TAD hangs up.  
Note: If only Announcement 1 is re-  
corded, the TAD plays it and hangs up.  
Note: When the TAD is set for an-  
nouncement-only, you cannot set it to  
record calls using the remote com-  
mands as described in “Remote An-  
swer-On.”  
To turn off the announcement-only fea-  
ANNOUNCE  
ture, press  
pears from the display.  
. AO disap-  
To turn back on the announcement-  
ANNOUNCE  
only feature, press  
. AO  
Follow these steps to record the an-  
nouncements.  
appears on the display.  
ANNOUNCE  
1. Press  
. AO appears on  
Checking the  
Announcements  
the display.  
OGM  
1
2. Press  
and (for Announce-  
ANNOUNCE  
ment 1) at the same time until the  
answer indicator flashes.  
1. Press  
. AO appears on  
the display.  
OGM  
3. Speak the announcement in a  
strong voice about 12 inches from  
the TAD.  
2. Press  
.
3. Within 2 seconds, use the number  
keys to enter the announcement  
number. The TAD plays back the  
announcement. If no announce-  
ment is recorded, the TAD beeps  
three times.  
ON/OFF  
4. Press  
when you finish  
speaking. The TAD plays back the  
announcement.  
5. Repeat Steps 2-4 to record up to  
five other announcements, enter-  
ing the number of the announce-  
ment in Step 2.  
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43-745.fm Page 16 Friday, August 13, 1999 2:16 PM  
4. Press ON/OFF to stop playback, or  
wait until the TAD finishes playing  
back the announcement.  
the TAD has recorded. To listen to the  
messages, press PLAY. The TAD an-  
nounces “You have messages. Gener-  
al,  
x
message(s). Mailbox 1,  
x
message(s). Mailbox 2, x message(s).  
Mailbox 3, x message(s). Mailbox 4, x  
message(s). Memo, x message(s)”  
(where x is the number of messages).  
Deleting an Announcement  
To delete an announcement, press  
PGM/DEL while the announcement is  
playing.  
Notes:  
To  
interrupt  
the  
message  
announcement and play the gen-  
eral messages immediately, press  
PLAY twice.  
SCREENING CALLS  
To screen your calls, let the TAD an-  
swer all calls for you, and listen to the  
caller’s message through the TAD’s  
speaker. If you decide to answer the  
call, pick up any phone connected to  
the same phone line as the TAD. The  
TAD stops recording and resets to an-  
swer the next call.  
• If no messages are recorded in a  
particular mailbox, the TAD does  
not announce the number of mes-  
sages for that mailbox.  
The TAD plays the new general mes-  
sages. (See “Playing Mailbox Messag-  
es” to access mailboxes.) At the end of  
each message, the TAD announces  
the day and time the message was re-  
corded. At the end of all the general  
messages, the TAD beeps twice.  
If you pick up the phone just as  
Note:  
the TAD answers, the TAD might not  
stop recording. If this happens, hang  
up the phone momentarily, then pick it  
up again.  
To stop playback, press ON/OFF.  
Notes:  
PLAYING MESSAGES  
To repeat the message, press 9.  
If you do not save messages af-  
Note:  
ter playing them back, they are auto-  
matically deleted when the next  
incoming call is answered. See “Sav-  
ing/Deleting Messages” for how to  
save them.  
To skip back to the previous mes-  
sage, press 7.  
To skip forward to the next mes-  
sage, press 8.  
After you play the messages, the TAD  
automatically resets to answer calls.  
The flashing number on the display in-  
dicates the total number of messages  
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43-745.fm Page 17 Friday, August 13, 1999 2:16 PM  
To save the messages, see “Saving/  
Deleting Messages.”  
Notes:  
To stop playing the messages  
before the TAD finishes playing  
them, press ON/OFF.  
To replay the general messages, sim-  
ply press PLAY again.  
• If you entered the wrong security  
code, the TAD beeps three times  
and the answer indicator stops  
flashing.  
To play back a memo (see “Recording  
a Memo”), press and release MEMO.  
To play back a 2-way phone conversa-  
tion (see “Recording a 2-Way Phone  
Conversation”), press and release 2-  
WAY.  
SAVING/DELETING  
MESSAGES  
You can save each message individu-  
ally as you listen to it or as a group af-  
ter you have listened to them all.  
Playing Mailbox Messages  
Follow these steps to play the messag-  
es in a particular mailbox.  
To save a particular message, memo,  
or 2-way recording, press SAVE while  
the TAD is playing that message. Play-  
back pauses while SAVE is pressed,  
and the display shows SA. Playback  
continues when SAVE is released.  
1. Press MAILBOX MODE. The  
answer indicator flashes.  
To delete  
a
particular message,  
memo, or 2-way recording, press PGM/  
DEL while the TAD is playing that mes-  
sage. Playback stops when PGM/DEL  
is pressed, and the display shows dL.  
Playback continues with the next mes-  
sage.  
2. Enter the mailbox number within 2  
seconds.  
3. Enter the 2-digit mailbox security  
code within 7 seconds. The TAD  
announces the number of mes-  
sages stored in that mailbox and  
starts playing the messages.  
When the TAD finishes playing all  
the messages, it beeps twice.  
To save all incoming messages, press  
SAVE, then press PLAY.  
To save all the messages in a particu-  
lar mailbox, press SAVE, then enter the  
desired mailbox number.  
17  
 
43-745.fm Page 18 Friday, August 13, 1999 2:16 PM  
To save all memos, press SAVE, then  
press MEMO.  
by 1 and flashes to indicate a  
memo has been stored.  
To save all 2-way recordings, press  
SAVE, then press 2-WAY.  
To play back a memo, see “Playing  
Messages.”  
To delete all incoming messages,  
press PGM/DEL, then press PLAY.  
RECORDING A 2-WAY  
PHONE CONVERSATION  
To delete all memos, press PGM/DEL,  
then press MEMO.  
You can record both sides of a conver-  
sation on any phone connected to the  
same phone line as the TAD.  
To delete all 2-way recordings, press  
PGM/DEL, then press 2-WAY.  
At any time during the conversation,  
press and hold 2-WAY for about 2 sec-  
onds. The answer indicator flashes,  
the TAD beeps once, and recording  
begins.  
RECORDING A MEMO  
Memos are recorded in the general  
message area. You cannot specify a  
mailbox for a memo.  
Follow these steps to record a mes-  
sage in the general message area.  
1. Press and hold MEMO until the  
answer indicator flashes. Then  
speak into the TAD in a strong  
voice from about 12 inches away.  
To stop recording, press ON/OFF. The  
answer indicator stops flashing, the  
TAD beeps, and recording stops.  
It is illegal in some states to  
Note:  
record a conversation without the con-  
sent of all parties to the conversation,  
including the phone company. Check  
the laws in your area before using the  
two-way record feature.  
2. When you finish speaking, press  
ON/OFF. The TAD beeps and the  
number on the display increases  
To play back a recorded conversation,  
see “Playing Messages.”  
18  
 
43-745.fm Page 19 Friday, August 13, 1999 2:16 PM  
REMOTE OPERATION  
While you are away from your home or  
office, you can use a touch-tone phone  
or a pulse (rotary) phone with a pocket  
tone dialer to enter your security code  
and do any of the following:  
SETTING THE REMOTE  
OPERATION SECURITY  
CODE  
The TAD’s preset remote operation se-  
curity code is 00. Follow these steps if  
you want to set a different code.  
• Set the TAD to answer calls  
• Listen to your messages  
• Record a new announcement  
• Record a memo  
1. Press PGM/DEL. The answer indi-  
cator flashes. Press REMOTE.  
2. Within 30 seconds, enter your 2-  
digit remote operation security  
code. The TAD beeps twice.  
• Delete messages  
• Monitor the room where the TAD  
is located  
REMOTE ANSWER-ON  
USING THE TOLL SAVER  
You can use any remote phone to set  
the TAD to answer calls and record  
messages. But, the TAD must be  
plugged into AC power.  
When you call the TAD, it is preset to  
answer after about two rings if you  
have new messages (ones you have  
not played). If there are no new mes-  
sages, the TAD is preset to wait for  
about four rings before it answers. This  
gives you time to hang up before the  
TAD answers and avoid unnecessary  
long-distance charges. See “Setting  
the Number of Rings.”  
Note: When the TAD is set for an-  
nouncement-only, you cannot set the  
TAD to record calls using this proce-  
dure.  
To remotely set the TAD to answer  
calls, dial your phone number and wait  
about 12-14 rings until the TAD an-  
swers. Then hang up the phone or pro-  
ceed with remote operation beginning  
with Step 2 under “Using Remote Con-  
trol Commands.”  
After you hang up, the TAD answers  
calls and records incoming messages.  
19  
 
43-745.fm Page 20 Friday, August 13, 1999 2:16 PM  
and reset the remote operation  
security code (see “Setting the  
Day and Time” and “Setting the  
USING REMOTE  
COMMANDS  
Remote  
Code”).  
Operation  
Security  
Note: The TAD automatically resets to  
answer calls after remote operation,  
but does not automatically delete mes-  
sages you played by remote.  
4. Enter your selection.  
Notes:  
Follow these steps to operate the TAD  
from a remote touch-tone phone.  
• If you do not press a button  
within 7 seconds, the TAD  
hangs up.  
1. Dial your phone number.  
• If your telephone line has CPC  
service and you hang up while  
the TAD is playing back the  
messages, it stops playback  
immediately and resets to  
answer the next call.  
2. When the outgoing announce-  
*
ment begins, press  
.
The  
announcement stops, and the  
TAD beeps.  
*
3. Press again and enter the 2-digit  
remote operation security code.  
(See “List of Remote Com-  
mands.”) The TAD beeps and  
announces “Press one to play  
back memos. Press two to play  
back messages. Press three to  
erase a message. Press four to  
record a new OGM. Press five to  
monitor the room. Press six to  
skip back one message. Press  
seven to skip the message. Press  
eight to repeat the message.  
Press nine to record a new  
memo.”  
• If you do not have CPC service  
and you hang up while the TAD  
is playing back the messages,  
the TAD might not recognize  
that you hung up. If someone  
calls while the TAD continues to  
play the messages, the caller  
hears a busy signal. We recom-  
mend that you play all the mes-  
sages or skip forward through  
the messages using remote  
commands until the TAD beeps  
twice before you hang up. This  
is to ensure you hear all your  
messages.  
Note: If no beeps sound, re-enter  
the code. If you enter the correct  
code, but the TAD does not  
accept it, the code might have  
reset to the default (00) because  
of a power failure. Try entering 00  
as the security code. If this works,  
replace the TAD’s backup battery  
5. After all the messages play, the  
TAD beeps twice and repeats the  
list of remote commands. Enter a  
new command or hang up the  
phone.  
20  
 
43-745.fm Page 21 Friday, August 13, 1999 2:16 PM  
List of Remote Commands  
Use these keys on a touch-tone phone or pocket tone dialer to operate the TAD  
when you are away from your home or office.  
Number  
Press To:  
1
Play memo messages.  
Play messages. Within 7 seconds, enter the mailbox number,  
then enter the 2-digit mailbox security code.  
• If the mailbox feature is not used, the TAD plays back the  
general messages.  
2
• If the mailbox feature is used but you want to hear the gen-  
eral messages, do not enter a mailbox number.  
• If there are no general messages, memo, or mailbox mes-  
sages, the TAD announces “You have no messages.”  
3
4
Delete messages.  
Re-record an outgoing announcement.  
Monitor the room where the TAD is installed. The room is mon-  
itored for 15 seconds. Press 5 again for another 15 seconds.  
You can repeat this for as long as you like.  
5
6
7
8
9
Skip back to the previous message.  
Skip forward to the next message.  
Repeat the message.  
Record a memo.  
Stop playback of incoming messages, memos, or the outgoing  
announcement; allow access to mailboxes; end re-recording of  
memo and outgoing announcement.  
*
21  
 
43-745.fm Page 22 Friday, August 13, 1999 2:16 PM  
PROBLEM-SOLVING  
We do not expect you to have any problems with your TAD, but if you do, try these  
suggestions. If the TAD still doesn’t operate as you think it should, take the TAD to  
your local Radio Shack store for assistance.  
Problem  
Cause  
Remedy  
The TAD records a dial The caller hung up without  
tone, siren, beeping, or leaving a message or without  
Press 7 to play the  
next message.  
an operator’s voice  
instead of a caller’s  
message.  
using the maximum time, and  
your local telephone com-  
pany does not send out CPC  
signals.  
The phone line is not properly  
connected.  
Check all phone line  
connections.  
The TAD is not plugged into  
the wall outlet.  
Make sure the AC  
adapter is properly  
connected to the  
TAD.  
The TAD does not  
answer calls.  
There is not enough memory  
available to record a mes-  
sage.  
Erase messages.  
The TAD is not set to answer  
calls.  
Press ON/OFF.  
You were too close to the TAD Re-record the  
or you spoke too loudly when  
recording the announcement.  
announcement,  
speaking in a normal  
tone of voice about  
12 inches from the  
TAD.  
The outgoing  
announcement is dis-  
torted.  
There was too much back-  
ground noise in the room  
when you recorded the  
announcement.  
Re-record the  
announcement.  
22  
 
43-745.fm Page 23 Friday, August 13, 1999 2:16 PM  
Problem  
Cause  
Remedy  
Carefully re-enter  
You entered an incorrect  
remote security code.  
your remote security  
code. If the TAD fails  
to respond, the secu-  
rity code might have  
reset to the default  
code. Enter the de-  
fault remote security  
code (00).  
The TAD does not  
respond to remote  
commands.  
AC power failure.  
Make sure that AC  
power is restored and  
9V DC  
the  
adapter is  
properly connected to  
the TAD and the AC  
outlet.  
The OGM is too short to  
allow remote access.  
Record a new OGM at  
least 2 seconds long.  
The TAD sounds three  
short beeps when you  
access it by remote.  
The TAD’s memory is full.  
Erase messages from  
the TAD.  
23  
 
43-745.fm Page 24 Friday, August 13, 1999 2:16 PM  
RESETTING THE TAD  
If the TAD hangs up for an unknown  
reason, you might need to reset it.  
Important: Resetting the TAD deletes  
all recorded messages (including any  
outgoing announcements), date and  
time settings, number of rings, mes-  
sage length, and all mailbox and re-  
mote operation codes.  
Use a pointed object, such as a  
RE-  
straightened paper clip, to press  
SET  
. The TAD counts down from 59 to  
0 as it resets.  
Repeat all of the procedures in “Prep-  
aration” before you begin using the  
TAD.  
24  
 
43-745.fm Page 25 Friday, August 13, 1999 2:16 PM  
CARE AND MAINTENANCE  
Your TAD-1005 Multi-User Digital Telephone Answering System is an example of  
superior design and craftsmanship. The following suggestions will help you care for  
the TAD so you can enjoy it for years.  
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might  
contain minerals that can corrode the electronic circuits.  
Handle the TAD gently and carefully. Dropping it can damage circuit  
boards and can cause the TAD to work improperly.  
Use and store the TAD only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices and  
distort or melt plastic parts.  
Keep the TAD away from dust and dirt, which can cause premature  
wear of parts.  
Wipe the TAD with a damp cloth occasionally to keep it looking new.  
Do not use harsh chemicals, cleaning solvents, or strong detergents.  
Modifying or tampering with the TAD’s internal components can cause a malfunction  
and might invalidate its warranty. If your TAD is not performing as it should, take it  
to your local Radio Shack store for assistance. If the trouble is affecting the phone  
lines, the phone company might ask you to disconnect your TAD until you have re-  
solved the problem.  
25  
 
43-745.fm Page 26 Friday, August 13, 1999 2:16 PM  
THE FCC WANTS YOU  
TO KNOW  
LIGHTNING  
Your TAD has built-in protection cir-  
cuits to reduce the risk of damage from  
surges in phone and power line cur-  
rent. These protection circuits meet or  
exceed FCC requirements. However,  
lightning striking the phone line or pow-  
er lines can damage your TAD.  
In the unlikely event that your TAD  
causes problems on the phone line,  
the phone company can temporarily  
disconnect your service. If this hap-  
pens, the phone company attempts to  
notify you in advance. If advance no-  
tice is not practical, the phone compa-  
ny notifies you as soon as possible and  
advises you of your right to file a com-  
plaint with the FCC.  
Lightning damage is not common.  
Nevertheless, if you live in an area that  
has severe electrical storms, we sug-  
gest that you unplug your TAD during  
storms to reduce the possibility of  
damage.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect  
the operation of your TAD. The phone  
company notifies you of these changes  
in advance, so you can take steps to  
prevent interruption of your phone ser-  
vice.  
26  
 
43-745.fm Page 27 Friday, August 13, 1999 2:16 PM  
NOTES  
27  
 
43-745.fm Page 28 Friday, August 13, 1999 2:16 PM  
Limited One-Year Warranty  
This product is warranted by Radio Shack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from Radio Shack company-  
owned stores and authorized Radio Shack franchisees and dealers. EXCEPT AS PROVIDED  
HEREIN, RADIO SHACK MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRAN-  
TIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-  
POSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED  
WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RADIO SHACK SHALL  
HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR EN-  
TITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDI-  
RECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH  
OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM  
INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDI-  
RECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RADIO SHACK HAS  
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the Radio Shack  
sales receipt as proof of purchase date to any Radio Shack store. Radio Shack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of Radio Shack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a Radio Shack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
Radio Shack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RADIO SHACK  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
4A7  
Printed in Hong Kong  
 

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